Hiring a domestic helper can transform daily life for Singaporean families — providing much-needed support in childcare, eldercare and household tasks. But for many first-time employers, the process can feel complicated.
At 1 Assist Agency, we’ve streamlined the hiring journey into a transparent, stress-free process.
1️⃣ Identify Your Household Needs
Before anything else, determine the kind of support your family truly needs.
- Childcare: Focus on helpers with prior experience caring for young children.
- Eldercare: Look for trained caregivers with first-aid certification.
- Housekeeping: Prioritise attention to detail and reliability.
Make a short list of must-have skills before contacting any agency.
2️⃣ Choose a Licensed Maid Agency
Engage only agencies accredited by Singapore’s MOM (Ministry of Manpower).
A licensed agency ensures:
- Proper background checks and medical screenings.
- Valid work permits and contracts.
- Ethical recruitment and transparent fees.
1 Assist Agency is proudly MOM-licensed and committed to fair, ethical placement practices.
3️⃣ Interview and Shortlist
Agencies like 1 Assist let you review helper profiles by nationality – Indonesian, Filipino or Myanmar.
Schedule short interviews (video or in-person) to assess:
- Communication and language comfort.
- Personality and attitude.
- Cultural fit with your family.
Tip 👉 Prepare 3 core questions about past experience, daily routine and conflict handling.
4️⃣ Prepare Documents & MOM Procedures
Once you’ve selected a helper, paperwork includes:
- Employer Declaration Form
- Work Permit Application
- Security Bond & Insurance
- Medical Examinations
Your agency will guide you through MOM’s requirements and timelines.
5️⃣ Set Expectations and Train Together
Clear communication builds trust.
Discuss daily duties, rest days and house rules.
1 Assist provides post-placement counselling to ensure smooth adaptation for both parties.
6️⃣ After-Placement Support
We remain a phone call away – offering replacement assistance, advice and training resources.
💬 Ready to hire your ideal helper? Message or Contact Us Now!
